Frequently asked questions
Everything you need to know for your visit to De Drentse Koe.
A day out at De Drentse Koe in Drenthe.
General questions
Practical information for your visit
De Drentse Koe is located in Ruinerwold (Drenthe). On the website, you can find the current address, directions and a link to navigation.
At De Drentse Koe, you can generally park nearby. Follow the signs and directions on site, especially on busy days or during events.
We are open from 10:00 am to 6:00 pm. During the winter period, we are closed on Mondays, Tuesdays and Thursdays.
For many visitors, buying tickets online is the most convenient option: you can get in quickly and know that you are well prepared for your visit. Whether you can also buy tickets at the ticket desk may vary from day to day.
This depends on the type of ticket and the terms and conditions. Check the terms and conditions in your confirmation or get in touch via the website if you need help.
You can pay by card or in cash.
In many parts of the park, this is no problem. When it is busy or in some play areas, it may be more convenient to leave the buggy to one side for a while.
Many paths and areas are easily accessible, but there may be steps or changes in level. If you have any specific questions, please get in touch and we will be happy to help.
Yes, provided your dog is child-friendly and kept on a lead.
Play and activities
De Drentse Koe is mainly aimed at families with children. There are activities for different ages, from young children to primary school children, and there is also plenty for parents to enjoy.
Yes, there is usually a mix of indoor and outdoor activities. This means a visit is also enjoyable when the weather is changeable.
If it rains or is cold, you can make use of the indoor areas and play barns. This means there is less need to worry about the weather, and children can carry on playing.
You only need to book bowling and the family bike. All other activities are always available and included in the admission price.
Children may only enter when accompanied by an adult.
Yes. You can pop in for a short visit to play and have something tasty, or easily spend a whole (half) day here.
Food & drinks
Yes, there are two food and drink outlets, each with a different selection. Our restaurant is located by the entrance, and De Boer & Bar is centrally located in the play barn.
Yes, we offer vegetarian options as well as gluten-free and lactose-free options.
No, this is not permitted.
Yes, there is a microwave in the play barn.
Yes, you can pay in cash. Orders in the park are added to your visitor pass. At the end of your visit, you can pay the outstanding amount at the till by the exit. You can pay either in cash or by card.
Passes, offers & gifts
Yes, you can purchase one at the ticket desk. An annual pass is issued in the child’s name and is valid for one year.
Some events may have different terms and conditions (for example, an additional charge or separate ticket sales). The website provides details of what applies to each event.
Yes, we can post one to you, or you can collect one from the ticket desk.
Safety & park rules
In the event of an accident or minor injury, please speak to a member of staff. They will help you and can arrange first aid if needed.
Smoking is only permitted in designated areas. Please follow the signs on site.
For lost property, please speak to a member of staff. We do not have lockers.
Report it to a member of staff straight away and give a clear description. Already at home? Then get in touch via WhatsApp or email.
Feedback is welcome. Please get in touch by email and include the date, time and a brief description so the team can help you quickly.
Subscriptions
Buy an annual pass
With an annual pass, you can visit more often and enjoy playing without having to buy a separate ticket each time, subject to the applicable terms and conditions. It’s convenient and gives you regular access.
For families and grandparents who visit more often, and for parents who like being able to visit spontaneously.
You pay for an annual pass per child and per adult. The annual pass is issued in the children’s names, so the same adult does not always have to accompany them. This means parents and, for example, grandparents can take the children out for the day!
You can find the current prices on the website. Prices may vary depending on the type of annual pass and the period.
You can do this at the ticket desk.
Valid from the date of purchase, unless a specific start date has been selected. The start date is stated in your purchase confirmation.
Validity & access
Yes, except for special events.
Booking & busy periods
No, this is not necessary, except for special events.
When our car park is full, our playground is full too. However, this almost never happens.
Personal use
Yes, it is issued in the child’s name.
The annual pass is issued in the child’s name, so another child cannot use it to enter. However, another accompanying adult can.
Please get in touch. In most cases, the annual pass can be reissued or restored.
Payment, renewal & cancellation
Card or cash.
At the ticket desk. You can renew before the end date.
The annual pass ends automatically when it expires.
Changes & exceptions
The general terms and conditions apply. A suitable solution will be offered.
Practical information & contact
On the website under annual passes or in the general terms and conditions.
Via email, phone or WhatsApp.
Hire a family bike
Availability & booking
It’s advisable, especially at weekends and during school holidays. This way, you can be sure that a family bike will be ready for you.
You can book via our website or by getting in touch with us.
Yes, you often can. Availability depends on how busy it is and how many family bikes are available at the time.
You can usually book well in advance. For popular days, we recommend booking early.
Hiring & use
A family bike is ideal for cycling together: sociable, stable and perfect for a ride around the local area with the whole family.
Our family bike is suitable for 4 people and 2 small children. Our trailers are suitable for 3 people.
You usually hire a family bike for a set time slot, for example by the hour or half-day. We’ll let you know the exact options when you book.
You can ride it on public roads and cycle paths. We recommend routes in the local area with quiet, safe paths.
Age, safety & supervision
Children of all ages can ride on the family bike.
Yes, an adult is responsible for using the family bike and for the children’s safety.
Yes. We’ll briefly explain how the family bike works and what to look out for while you’re out and about.
No. You can bring your own helmets if you would like to use them, especially for young children.
Prices, deposit & payment
The price depends on the hire period. You can find the current prices when booking via the website.
No, we trust our guests to take good care of our bikes.
Payment can be made by card or in cash.
Cancellations & changes
Yes, you usually can. Let us know about any changes as soon as possible, and we’ll do our best to help.
If the weather is uncertain, it’s best to get in touch with us. We’ll work with you to find a suitable solution.
This depends on how and when you book. Our hire terms and conditions apply; feel free to ask us for a copy.
Routes & tips
Yes. We’ll explain the routes at the ticket desk. Or choose the letterbox game! You’ll have a nice route to follow, with a fun treasure hunt along the way.
The routes start and finish at De Drentse Koe. Handy if you want to combine your route with some playtime, food and an ice cream.
Absolutely. There are plenty of quiet spots to take a break along the way, or you can simply sit back and relax at the park when you return.
Breakdowns, damage & responsibility
Give us a call and we’ll work out the best solution.
Please report any damage as soon as you return. We’ll discuss with you how it will be dealt with in accordance with our terms and conditions.
Yes. During the hire period, you are responsible for using the family bike with care and riding it safely.
Practical information
You can collect and return the family bike at De Drentse Koe, at the agreed location. We’ll explain exactly where when you make your booking.
Wear comfortable clothing and bring a raincoat if needed. It’s also a good idea to bring some water for the journey.
Yes, that makes it even more enjoyable: start with a bike ride, then enjoy some playtime and relax at the park.
Groups and parties
Family get-togethers
Age & group size
Our family park is suitable for all ages, with a wide range of activities both indoors and outdoors.
From 6 to a maximum of 80 people, depending on the package.
Activities
We offer a wide range of indoor and outdoor activities, including traditional Dutch games in the glow-in-the-dark cellar and the maize maze. You can find an overview of all activities on our website.
Yes, you can plan the day to suit your group. Only activities that need to be booked separately – the family bike and fun bowling – require a reservation.
We have play barns offering a wide range of indoor activities.
Packages
All group packages include a private group room with its own terrace. The room will be allocated based on your preferences, group size and availability.
That depends on what you prefer. Our family park offers a wide range of activities, so there is plenty to do for a full day. We’ll agree the arrival and departure times with you. We are open from 10:00 to 18:00.
We offer all-inclusive packages with a range of snack and lunch options. You can find these on our website.
Yes, please let us know about any allergies or dietary requirements in advance.
Yes, you can. Good to know: cake is already included in the packages.
Supervision
Parents and accompanying adults remain responsible for the children. No additional supervision is provided during the activities.
Availability & booking
When making your booking, you can immediately see whether your preferred date is still available.
Ideally, book a few months in advance to make sure your preferred date is still available.
Yes, in many cases we can hold a date provisionally for a short period.
Payment & cancellation
The cost depends on the package you choose, the number of people and whether you would like to add any activities. Based on your requirements, we’ll provide a clear price estimate or quote per person.
You can pay by card or cash at De Drentse Koe, or by invoice if agreed in advance. If you would like to receive an invoice, please let us know when making your booking.
We’ll send you our cancellation policy with your booking confirmation. This explains how long you have to make changes or cancel free of charge.
Practical information
Yes, there is plenty of free parking.
A large part of the park is accessible to wheelchairs and pushchairs. Please mention this when making your enquiry so we can take this into account.
School trips
Age & group size
Ons familiepark is voor jong en oud. Wij hebben een divers aanbod aan binnen én buiten activiteiten. It is particularly suitable for primary school children.
School trips are welcome for groups of 15 children or more.
Activities
Our park offers both indoor and outdoor activities, including play barns, climbing and play equipment, water and sand play, and go-karts. You can find all activities on the school trips page.
Our park offers free play.
We have play barns offering a wide range of indoor activities.
Packages
We offer an inclusive package for school trips. Follow this link to see what options are available.
Please let us know about any allergies or dietary requirements in advance.
We’ll agree on a designated place where the group can meet and leave bags and coats. Please leave valuables at home whenever possible.
We’ll agree on a central meeting point with you, so children and accompanying adults know where to find each other.
If a child has been given cash to bring with them, they can pay any outstanding amount separately at the till by the exit. Cash payments are therefore only possible when leaving the park.
Supervision
We follow the usual guidelines, with an appropriate ratio of children to accompanying adults. For younger children, we recommend having additional adults present.
Our park and play equipment are regularly inspected and comply with current safety requirements. Supervision by accompanying adults, who remain responsible for the children, is essential.
A trained first aider or emergency response officer is always on site.
Availability & booking
School trips can be booked on pre-arranged dates. You can check in from 9:00.
There is no minimum or maximum duration. When you make your booking, we’ll agree with you how long your visit will be.
In some cases, we can hold a date provisionally for you. When making your enquiry, ask about the options and how long you have to confirm your booking.
You can book a school trip via our website or contact us by email or phone.
As early as possible to make sure your preferred date and time are still available.
Yes, changes can be made. Please let us know as soon as possible.
Payment & cancellation
We offer a special school trip package. The cost is €13.50 per child.
Accompanying adults and teachers pay the same admission price as the children. This includes unlimited coffee or tea and a portion of chips.
Yes, you can. When making your booking, please provide the invoicing details, such as the school name, department and, if applicable, a reference or cost centre number.
Our general terms and conditions apply. If you need to make changes or cancel your booking, please always contact us.
Practical information
De Drentse Koe is easy to reach by public transport and by coach. When you make your booking, you’ll receive directions and any relevant information for coaches.
Parking at De Drentse Koe is free.
Children's birthday parties
Age & group size
Our family park is suitable for all ages, with a wide range of activities both indoors and outdoors. It is particularly suitable for primary school children.
Our birthday parties can be booked for groups of 5 children or more.
Activities
There are activities both indoors and outdoors. You can find an overview of all activities on our website.
Yes. Our play barns offer a wide range of indoor activities, so you’re not dependent on the weather.
Yes, you can. You can add fun bowling when making your booking online.
Lisa & Loetje perform at weekends. If you book your children’s birthday party at the weekend, you can join in. Check the website for the latest performance times.
Packages
We offer two packages. Both include admission, a snack box, unlimited squash for the children, coffee and tea for accompanying adults, and a Drentse Koe IJs ice cream. The difference between the Kalfje package and the Koe package is the size of the ice cream and the portion of chips with a snack. You can find more information on our website.
You can choose what time the birthday party starts. We are open from 10:00 to 18:00.
Our children’s birthday party packages include food and drinks.
Yes, please let us know about any allergies or dietary requirements when making your booking.
Supervision
Yes, parents also pay admission. This includes admission, unlimited coffee and tea, and lunch.
Yes. Parents and guardians remain responsible for the children during the visit.
We ask all visitors to be considerate of others, follow instructions from our staff and treat equipment and materials with care.
Yes, there are always staff members with first-aid training on site. If you need assistance, please speak to a member of staff or ask at one of our food and drink areas.
Availability & booking
Yes, to make sure your preferred date and time are still available. You can book via our website or contact us directly.
We recommend booking well in advance.
Children’s birthday parties can be booked on days and at times when our park is open. Exact times and availability depend on the day and season. You can find more information on our website.
Yes, this is possible, but to avoid disappointment, we recommend contacting us in advance.
Yes, you can also make changes at the till.
Payment & cancellation
You can pay by cash or card at the till.
You can let us know at the till. We’ll then adjust the number of people.
Practical information
You can bring some decorations, such as small bunting. Please do not bring party poppers or confetti.
There is plenty of free parking.
Yes, for personal use. Please respect the privacy of other visitors.
Practical information
Opening hours
De Drentse Koe is open all year round on set days, with additional opening days often available during school holidays. Always check the current opening hours before your visit.
Tickets and booking
For a visit to De Drentse Koe, you can easily book your tickets online or buy them at the ticket desk.
Free parking
Free parking is available in our own car park, right next to the family park..
Subscriptions
Visit us regularly? With an annual pass, you can visit De Drentse Koe as often as you like throughout the season.
De Drentse Koe is open all year round on set days, with additional opening days often available during school holidays. Always check the current opening hours before your visit.
For a visit to De Drentse Koe, you can easily book your tickets online or buy them at the ticket desk.
Free parking is available in our own car park, right next to the family park..
Visit us regularly? With an annual pass, you can visit De Drentse Koe as often as you like throughout the season.
